Your Past-Due Medical Accounts, Paid

An Agency That Cares for Your Patients

One thing that stands out in the medical industry: The patient comes first.

Why is it that when you need a collection agency, that rule seems to dissipate? It becomes aggressive and ugly. The empathy and compassion for what your patients have gone through is out the window, and they are mistreated.

Not with Cedar Financial. Our Patient-First Approach ensures that your patients get the respect they deserve. How do we do this?

  • Customized scripting that shows your patients we care
  • Customized strategy for you so we know exactly what you need
  • Omni-channel platform so patients can communicate and pay the way they choose

Beyond that, we can work with your AR department to make sure it is running efficiently and effectively.


Treat your patients and yourself well by choosing Cedar Financial.

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Top Challenges in Medical Debt Collection

Logistics

Cedar Financial is not only licensed to collect anywhere in the United States, but we also have access to a network of nationally licensed debt collectors in over 150 countries. These collectors are highly educated on the laws, language, and culture of their area. As an ACA International and TCM Group partner, we adhere to the highest ethical, professional and customer service standards in the industry.

Empathetic Communication

By treating every person with dignity and respect, we build a relationship of trust, making it more likely that customers will pay when they have the means. We guide your customers along their journey to payment by educating them about their bills and providing options for easy payment.

Updated Methods

Cedar Financial uses a compliant, omnichannel approach to reach customers the way they prefer. With easy self-service options, customers can pay on their own time, or contact us on their channel of choice for extra support. We also give you the tools you need to stay informed, with 24/7 access to real-time status updates, reports and collection notes through our secure online portal and client relations reps.

U.S. and International Litigation

File Vetting Process

Before we move forward with legal action, Cedar Financial undertakes a thorough review to determine the potential risks and rewards. We will only recommend litigation if we believe that your file is collectable. If your file is approved for litigation, we’ll provide low-cost options to keep your expenses low and recovery high.

Attorney Network

Cedar Financial saves you the hassle of locating and vetting attorneys on your own. We maintain a network of top debt collection attorneys around the globe, making the transfer of accounts from collection to litigation effortless. All files are managed in-house so you get the benefit of top-notch representation in your debtor’s jurisdiction without having to deal with someone new.

Local Experts

We offer on-the-ground representatives in your patient’s location who understand the practices that work to support full recovery of your funds.

 

Get Your Free Consultation Today!

FAQs About Medical Debt Collection

For pre-legal services, we work on a “no collection – no fee” basis, so you will only pay when your funds are recovered. For legal services, we offer low-cost options.

We have no minimum value or volume that is required to place accounts.

We provide consumer, commercial, domestic, and international debt across almost every industry.

Normal debt collection proceedings can take up to one year.

We start with an initial investigation into the debtor’s registration and credit information. Phone calls, demand letters, emails and sometimes faxes are then sent out. If the debt is disputed, we request proof from the debtor to send to the creditor. If the debtor cannot be contacted, our Tracing Center will carry out an address and phone search. We also request a face-to-face meeting, if necessary. If all efforts do not lead to payment, we may suggest a legal filing.

Yes, either manually or through API integration.

Yes, but they must be included in the contract and permissible by law.

* The information provided on this website does not, and is not intended to, constitute legal advice; instead, all information, content, and materials available on this site are for general informational purposes only.

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Leader in Medical Debt Recovery
  • People-First Approach
  • Global Compliance
  • Top-Notch Data Security
  • 24/7 Online Account Management
  • Expert Skip Tracing, In-House Legal Services
  • No Collect, No Fee

We value your business and will guarantee our performance. Cedar Financial is committed to achieve highest recovery of your lost dollars in the fastest time possible. For every claim placed with Cedar Financial, we will:

  • Acknowledge claims received.
  • Prioritize contact with your customer and open a line of communication for quick, efficient and amicable resolution.
  • Resolve disputes quickly and avoid delay tactics.
  • Use proprietary databases, technology, and professional skip trace team to locate your debtor.
  • Provide credit reporting for unpaid/unresolved accounts, where applicable.